A Guide to Configure and Setup Xfinity Parental Controls Correctly

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A majority of parents are concerned about what their kids are up to when browsing the internet. Fortunately, with the Xfinity internet service at your disposal, parents don’t have to worry too much about it. The company Xfinity provides internet, cable TV, and phone services to its users. You can use Xfinity parental controls to manage the websites and information that your children can access on the internet. With the aid of the Norton Security Suite, parental controls in this internet service enable parents to filter out irrelevant content and track their web activity. However, many people can find it a bit confusing to configure these settings. In this guide, you will learn exactly how you can go about configuring them correctly.

How to Access and Set Xfinity Parental Controls

Ways to Access Xfinity Parental Controls

You can access Xfinity wifi parental controls settings according to the kind of wireless gateway that you buy from Comcast. There are two ways of accessing these settings. They are given below.

  • The first is accessing the settings through the xFi website or the Xfinity app. You can visit www.xfinity.com/myxFi from wherever you are. All you need is an internet connection. The website is available for Xfinity users who have a compatible xFi Gateway. By the app or the web portal, you can navigate to the settings and preferences which are there in the Admin Tool. 
  • The other method is via the Admin Tool website of the wireless gateway at You can access it through a device or computer which is presently linked either wired or wirelessly to your home network. This Admin Tool is available for every Xfinity Wireless Gateway Model. In the case of an xFi Gateway, you can configure Xfinity internet parental controls through the website or app. In the case of an Xfinity Gateway that is not an xFi gateway, you can configure the Parental Control settings via the Admin Tool of the Gateway. 



Xfinity Parental Controls for xFi Website 

xFi minimizes children’s risk of gaining access to content that is not suitable for their age. It does it through the functionality of xFi parental controls. Go through the steps given below to configure parental controls Xfinity


  1. For Parental Controls, Active Time Limits, and Pause, launch the app or navigate to www.xfinity.com/myxFi. Log in with your Xfinity credentials. Now you can view Control with xFi and Home Network Customization for further instructions.
  2. If you have earlier configured a device block for a device from the Admin Tool of the wireless Gateway, the step given below is for you.
  • You will view a device that is listed with an icon of pause showing Wi-Fi access on your home network already paused for a device block. In case of a scheduled block, you’ll get an alert about your earlier settings being cleared. 


How to Set Parental Control Through the Wireless Gateway Admin Tool

The Wireless Gateway Admin Tool enables the blocking of keywords in particular sites. To configure website blocking, go through these steps.


  1. Visit and sign in with your credentials.
  2. Navigate to Parental Control and then to Managed Services.
  3. Choose ‘Enable’ 
  • For blocked sites, tap ‘Add’ and input the URLs of the websites you want to get blocked. Now set a time schedule.
  • For blocked keywords, tap ‘Add’ and input the keywords that come on the websites which you want to block. Now set a time schedule.
  • For trusted computers, define the devices you wish the internet access to be retained. Do this by putting ‘Yes’ beside the name of the device.


How to manage services from the website of the Wireless Gateway’s Admin Tool

There are a few steps that you need to follow for it. Proceed as follows.


  1. Visit and sign in with your credentials.
  2. Navigate to Parental Control and then Managed Services. 
  3. Choose ‘Enable’ and then 
  • For blocked services, tap ‘Add’ and outline services and ports, you want to block with Xfinity internet parental controls.
  • For trusted computers, define the devices you want to have internet access to. Mark ‘Yes’ beside the device name.


Read Also- Solution For Xfinity Wi-Fi Page Won’t Load

What Is Xfinity Parental Controls for Android?

If you want to configure Xfinity mobile parental controls on your Android devices, add a restricted user profile for your child to access. Follow these points.


  • Open the ‘Settings’ app.
  • Go to ‘Users’ and click it. You’ll find a menu where you can add a user profile to the Android device. Input your password for identity verification.
  • Choose ‘Restricted.’ It enables you to turn on and off the functionalities of the device.
  • Now you will find all the prompts for the user creation procedure on your screen. You can assign the profile your child’s name as well as a password and a PIN. You can also choose the apps that will be accessible to your child.
  • After the setup process finishes, you will find a choice of users on your lock screen. You can use your own profile, and your child can click their account name and enter the password you have set for them.


What Is Xfinity Parental Controls for iPhone?

The recent version of iOS has a functionality, namely, screen time. It enables you to control everything that your child can access. Follow these points.


  • On all your iOS devices, go to ‘Settings’ and tap your name. Then click ‘Set up family sharing.’ Then tap ‘Get Started’ and adhere to the prompts.
  • Afterward, navigate to ‘Settings’ and choose ‘Screen Time.’ Choose the child’s name whom you want to set the controls and then input a four-digit PIN. 
  • You can set dark hours, also called ‘downtime.’ During this time, your children cannot use the device.


Summing up

By properly configuring Xfinity parental controls, you can have a piece of mind knowing that your kid is operating the device safely. You can access the settings through the Xfinity app or the Admin Tool website of the Wireless Gateway. You can also set Parental Controls on Android and iOS devices. For any additional assistance, seek the help of Xfinity customer support experts.