It’s very frustrating when you receive a Roku error 020 on TV. It can occur due to improper configuration of the Roku device. If you face the same and try all the solutions to get rid of this but fail. Don’t’ worry, we will help you out. With this blog, we dig the reasons and the solutions that can fix HDCP disable the Roku error.
What is Error 020 on Roku?
The Roku error 020 error implies that your device has just undergone an HDCP (High-bandwidth Digital Content Protection) error. It is a type of DRM that places in a position to protect any form of data piracy. It often takes place when the device in service notices the TV’s content protection technology as a mismatch itself. Besides this, it can occur due to faulty HDMI connectors and cables. Relax! HDCP disabled Roku error can be fixed with given solutions.
How to Fix Roku Error 020?
Before resolving the HDCP disabled error, ensure that the HDMI cable is correctly plus on both ends (On Roku and the TV). Also, inspect if using another HDMI cable (recommendable certified 8k 48 GBPS HDMI cable) or port (of 4K on TV port) also solves the error. Furthermore, check if promoting the UHD color for HDMI ports from TV settings fix the HDCP problem. If you are utilizing an AVR, check if enabling Full bandwidth from the AVR settings clears out the Roku HDCP error code 020. Users can also go to go.roku.com/hdcphelp error code 020 fixations. Mentioned are the solutions to fix the Roku error 020.
1. Disable Auto-Adjust Display Refresh Rate
You might face an error code 020 and HDCP disabled Roku error if the Roku device Display Refresh Rate (only in 4K support Roku devices) is not compatible with your TV. In this case, disabling Display Refresh Rate can resolve this. Follow the steps to do so:
- Open Settings from the Home menu on the Roku device and click on System.
- Then, open Advanced System Settings, and from the resulting menu, choose Advanced Display Settings.
- Now, disable the Auto-Adjust Display Refresh Rate and check for the error 020.
2. Restart Your TV and Roku Device
After disabling the refresh rate, you have to restart the TV and Roku device to resolve “What is error 020 on Roku”. Here are the steps:
- Firstly, from the Roku remote, press the Home Button and choose Settings.
- Then, go to Advanced System Settings.
- Now, scroll and choose System Restart.
- After that, unplug your Roku device and TV from the main power socket.
- In this step, detach the HDMI cable from both devices.
- Reattach the HDMI cable between the TV and Roku device.
- Now, wait for a while, then plug the power cable of the TV and Roku device into the power socket.
- Then, power on your TV first, and after the main screen shows up on display, power on your Roku device.
- Play your favorite TV shows on Roku and check for the Roku error 020.
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3. Set Display Type to Auto-Detect
The HDCP disabled Roku error code 020 might show up because the Display Type from the Roku settings is not configured adequately. Setting it to the Auto-Detect can help you solve the Roku error code 020. Before following the method, restart your Roku device:
- Open Settings from the Home menu of your Roku device and open Display Type.
- Now, choose the Auto Detect option and check if the device is free to Roku error code.
- If that didn’t work, check if disabling the HDR from the Roku settings solves the problem.
4. Update Roku
If you still stuck on What is error 020 in Roku and how to resolve it, then try to update your Roku by following the mentioned steps:
- Press the Home button on your remote.
- Click on Settings.
- Select the System option, and after that, click System Update.
- Click on Check Now.
- This will update your Roku.
After the solutions to resolve the Roku 020 error, you also know why you are getting the error.
Reasons for Getting Roku Error 020?
There are some reasons by which you are getting this error. You have to keep that reasons in your mind, not try to repeat them, nor will you again encounter the error.
- You are using a faulty HDMI cable to connect the Roku devices. It will reject to support the content protection technology that can activate the HDCP disabled Roku error.
- The AVR or the TV doesn’t support the HDMI and HDCP connection, that can also be a reason.
- A defective HDMI connector is also responsible for the error.
- Due to a poor internet connection.
Read Also- How To Setup Roku TV?
This write-up will guide you with the question “What is error 020 on Roku, and how to fix it”. The above-mentioned methods are furnished by the experts to solve the HDCP-disabled Roku problem. It’s a time-taking process to detach everything connected to the TV and Roku and reattach them. But it’s the genuine way to fix this error. You can also go to go.roku.com/hdcphelp error code 020 which will also help you in troubleshooting the error.
Frequently Asked Questions
Q. What can I do to fix the HDCP error?
TO fix the HDCP error follow the steps:
- Detach both ends of the HDMI cable.
- Turn off the power from the TV and Roku.
- Reconnect the HDMI cable.
- Turn the power of the TV and Roku.
Q. How do I find a resolution for HDCP error on Roku?
The first step is to unplug everything on Roku, TV, and AVR. Power Off and detach all the attached cable cords. Then reconnect every cable and ensure they’re properly fixed to the port.
Q. How to confirm that it is an HDCP error on Roku?
It’s a scenario where the TV and Roku refuse to agree. For some reason, the data exchange between them isn’t appropriately transferred.