Posted by If you wish to learn how to remove devices from Xfinity WiFi or kick out selected devices only, then this quick guide is a must-read. There are a lot of situations when you have to remove some users from your Xfinity WiFi. It could be to free up slots or kick out intruders. So, how do you remove someone from your Xfinity WiFi?
To block someone, you can remove devices from Xfinity WiFi from the Xfinity WiFi portal or your Xfinity account.
It is an easy process that will take you only a few minutes. It is also possible to view all the connected devices and rename them for better identification.
Learn To Remove Devices From Xfinity WiFi
Xfinity WiFi is known to be a complimentary service that offers eligible Xfinity internet subscribers access to WiFi at no extra cost.
Xfinity hotspot is an exceptional way to save your mobile data while on the go. What’s more, is that Xfinity hotspots do not add to your data cap.
When should you remove users from Xfinity WiFi?
Just like your home WiFi, there are times you need to remove some connected users. Two instances call for the removal of some users from your Xfinity WiFi.
First is when you hit the limits. Xfinity WiFi allows users to add a minimum of ten devices. Once you have ten devices connected and want to onboard another device you should first free up a slot.
Another reason you may want to kick out a user is if you notice you have an intruder on your WiFi.
How to view all devices to Xfinity WiFi hotspot?
Before going into the details of how to remove devices from Xfinity WiFi hotspot, find out how you can see all the devices connected to your WiFi.
There are two ways to view all the users on your Xfinity WiFi.
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View connected users via my account web page or Xfinity my account app
The reliable method of seeing all the users on your WiFi anytime is by selecting the Xfinity WiFi Hotspot Connected Devices option.
This option is available from the Xfinity account and can be accessed via My Account or the Xfinity web page.
The following are step-by-step methods for viewing all the connected devices on your Xfinity WiFi Hotspot from your Xfinity account.
- Head to the Xfinity My Account web page or My Account App
- Sign in to the Xfinity account
- Once redirected to your account, tap on the Services option
- On the Services tab, navigate to the Internet and tap on it
- Click the Manage Internet option
- Head to the Xfinity WiFi Hotspot Connected Devices option
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View connected users via the Xfinity WiFi Portal
In case you have exceeded the maximum number of devices that can be connected to your WiFi hotspot.
In such a case, the system automatically directs you to the Manage Registered Device page, where you can free up space by removing users.
For the record, the WiFi Portal is only accessible when you have the maximum number of devices.
Once you know who is connected to the Xfinity WiFi, you can tell who should be on your WiFi and who should be kicked out.
Learn how to kick someone off my Xfinity WiFi?
Now, moving on to the next agenda, how do you kick someone off your Xfinity WiFi? Like in viewing the connected users, there are two ways to delete a device from your Xfinity hotspot.
Method 1- Use the Xfinity WiFi Portal
If you have reached the maximum number of users allowed, removing a device can be simple. The system automatically directs you to the Manage Registered Devices page on the WiFi Portal.
The following are some of the steps for removing a device from Xfinity WiFi on the WiFi portal.
Step 1
Whether you are on mobile or desktop, tap the remove icon next to the device you want to block.
Step 2
Tap Yes remove it when prompted whether you are sure you want to remove the device.
Step 3
In the final step, you will receive a Device successfully deleted message confirming the device removal.
You have now removed a device successfully so you can add another user.
Read Also- Solution For Xfinity WiFi Keeps Disconnecting.
Method 2- Use your Xfinity Account
If you have not yet reached the maximum number of registered devices, you can consider removing a device using the My Account app or My Account web page.
The following are some of the steps of removing a device from Xfinity WiFi using the My Account app or the My Account web page.
Step 1
Head to your Xfinity account on the web page or the app.
Step 2
Navigate to the Services tab and tap onto it.
Step 3
Go to Xfinity WiFi Hotspot Connected Devices and choose Manage Devices.
Step 4
Tap the Remove icon next to the device you want to kick out.
Step 5
A confirmation alert will come up indicating a successful device removal.
Further assistance
The above are some of the working methods for removing someone from your Xfinity WiFi. While they may seem easy, some users may find it challenging to kick unwanted users from their WiFi.
If that is the case, the following are some other ways you can explore to block the users from your Xfinity WiFi.
- Call Xfinity Customer Care
- Chat with Xfinity Assistant
- Check out Xfinity’s guide once on managing WiFi Devices
Kicking someone out from your Xfinity account is a pretty easy affair. If you have reached the limit of the number of users, you will be redirected to the Manage Registered Devices Page on the WiFi Portal, where you can remove a device.
Conclusion
That’s it for this simple guide on how to remove devices from WiFi. As you can see it is an easy process. If you have an excess user on the list or an intruder on your WiFi, it is advised to kick them out at the earliest. Moreover, consider renaming the registered device for easy device management.