Have Spectrum issues? Your Spectrum WiFi connected no internet? So without wasting time, let’s proceed to the solutions to fix it.
Spectrum is a well-known internet service provider. It also provides a configured spectrum router to utilize the internet through it. You just have to buy and set it up. But sometimes, after using the router for many days, routers face some issues. Users complain about one such issue the most: their “spectrum connected without internet”. In other words, their Spectrum is connected, but the router doesn’t process the internet. It is a common issue you can face in daily life. But the happiest thing is that you can fix it easily. This blog will tell you how to fix your spectrum router issue with troubleshooting steps.
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Steps to Follow When Spectrum WiFi Connected No Internet?
To fix the Spectrum internet not connecting issue, you can perform the given below tasks:
Check Your Internet Plan
As you know, to utilize the internet from the router, we have to take an internet plan billed on a particular date. Some of us get an internet plan of 3 months, 6 months, and annually. But we forgot the billed date of renewing the internet plan, so you have to check whether the internet plan is expired or your Spectrum not connecting to the internet. To check your internet plans, follow the given steps:
- Go to the Spectrum.net website and click on the Sign-in button.
- Now, select the Account Summary tab.
- Later, scroll down to choose View plan Details.
- From here, you can check your plan and package information. You can also upgrade and view current offers.
Check Your Cables
Cables play a vital role in processing the internet. Your WiFi router is connected to the cables by which you get the internet. If any cables attached to the router get damaged, you might face Spectrum WiFi connected no internet issue. So check all the cables thoroughly for any cuts or damage. If you find the damaged one, replace it with the new one.
Restart Your System and Spectrum Router- Spectrum WiFi Connected No Internet
If your all cables are fine or you replace the damaged one, but still your spectrum not connecting to internet, then you should perform a restart. To restart the router and the system, follow the steps:
- Firstly, turn off the router and system.
- Then, plug out the power cables of the router and the system from the power outlet.
- After plugging out, wait for at least 20-30 seconds.
- Now, plug the power cables back into the power outlet.
- Turn On the devices and wait until the router lights turn blue.
If restarting doesn’t help you, you can follow the next method to solve your problem.
Check Internet Speed
The main reason behind your Spectrum WiFi Connected no internet issue is internet speed. In some scenarios, when the router doesn’t get a proper internet speed, it ends like this. To resolve it, you have to run a speed check online. To do so, go to the Spectrum Internet Speed Test website page and click on Go. After that, you will get the downloading and uploading speed of the internet.
Disable Anti-Virus Program
Sometimes, the system’s antivirus prevents the internet from performing well due to malware infection detection. Thus, your Spectrum WiFi Connected no internet. So to fix this issue, you have to disable the anti-virus program from your system by the following steps:
- Go to the Windows Start menu and browse Windows Security from the search panel.
- Click on Virus and Threat Protection from the left panel.
- Now, scroll down for Virus and Threat Protection Settings and click Manage Settings.
- Under Real-Time Protection, click on the toggle button to temporarily turn off the Windows Defender Antivirus.
Check the Password for the WiFi
Whenever you enter the wrong password to connect to the internet, you face the Spectrum WiFi connected no internet issue. Ensure that your entering the correct password with the upper and lower case if the password contains that.
Use an Ethernet Cable
There are many situations where the system doesn’t detect the WiFi signals, and you can’t access the internet. So to utilize the internet properly on your system, you can use an ethernet cable. It is a wire having a connection at both ends. You must connect one end in the router and the other to your system. This directly connects with your Spectrum, which will process at high speed. Since the router process the internet with a range, there are also chances that any obstacles can block the signal. So ethernet cable is perfect for optimizing the speed with full strength.
Reset Router to the Factory Settings
If none of the above methods doesn’t work, then the router might have a problem. So, to resolve the Spectrum WiFi connected no internet issue, you can perform a router reset. It will reset all the router settings to the factory settings. To reset the Spectrum router following are the steps:
- Pick a pointy thing like a Pin.
- Then, locate the router’s reset button. You can find it at the router’s back.
- Now, press and hold the reset button with the pin.
- When the Spectrum router lights turn blue, release the reset button.
Note: After resetting the router, you set it up from a new end and set the WiFi’s name and password.
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This informative guide provides you with the best ways to perform when the Spectrum WiFi connected no internet issue falls. The above-stated steps are easy to follow, and no technical knowledge is required to operate them. If you have accomplished all the above steps and still experiencing the same problem, you can contact the Spectrum Experts for further guidance.